Quick summary (30 sec)
Fix common Credit exchange blockers in Verion Ads.
What is it?
Troubleshooting checklist for Credit exchange.
Why use it?
Resolve delivery and access issues before opening a ticket.
Step-by-step
- Confirm the feature appears in member nav.
- Verify credits / website / plugin prerequisites.
- Retry the action and capture the exact error.
- Search Knowledge Center or Ask Verion Help.
- Open a ticket with feature key credit_exchange if still blocked.
Best practices
- Include screenshots without secrets
Troubleshooting
Zero delivery
Check caps, approval status, and balances.
Permission denied
Confirm account status and plugin enablement.
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