Moat hub — Troubleshooting

Fix common Moat hub blockers in Verion Ads.

Quick summary (30 sec)

Fix common Moat hub blockers in Verion Ads.

What is it?

Troubleshooting checklist for Moat hub.

Why use it?

Resolve delivery and access issues before opening a ticket.

Step-by-step

  1. Confirm the feature appears in member nav.
  2. Verify credits / website / plugin prerequisites.
  3. Retry the action and capture the exact error.
  4. Search Knowledge Center or Ask Verion Help.
  5. Open a ticket with feature key moat_hub if still blocked.

Best practices

  • Include screenshots without secrets

Troubleshooting

Zero delivery

Check caps, approval status, and balances.

Permission denied

Confirm account status and plugin enablement.

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